DHS EAGLE II Contract Overview

Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II) is a Department of Homeland Security (DHS) contract vehicle to obtain IT services and solutions. Tangible was awarded Functional Category 1 – IT Service Delivery on Small Business track.

Tangible Security Quality Control Program

To prevent and remove quality problems while serving Federal agencies, Tangible Security leverages the Capability Maturity Model Integration (CMMI) framework (version 1.3) from Carnegie Mellon University. It consists of appraisal surveys, issue identification, continuous risk planning, corrective action tracking, periodic reporting, and process improvement training.

Based on EAGLE II FC1 SOW performance requirements and surveillance requirements, Tangible Security’s EAGLE II Program Manager (PM) and Quality Control Manager (QCM) develop and establish:
  • Quality metrics
  • Service delivery summaries with performance objectives
Quality control planning and auditing employs CMMI-derived checklists by function and output. Audits/inspections are planned monthly. The QCM and EAGLE II PM define and document EAGLE II-specific processes and plans, with the QCM ensuring conformance to CMMI practices. Tangible Security’s COO must approve the Quality Assurance Process and Plan prepared by the QCM.

We employ quality evaluation methods at both contract and task order levels, which requires production of a quality assurance surveillance plan for each task order that Tangible Security supports. The QCM employs the following quality evaluation methods and others, which vary per task order:
  • Customer satisfaction surveys
  • Third party assessments (independent)
  • Peer reviews
  • Unannounced reviews (scheduled)
  • Assess team members comprehension of requirements
  • Planned sampling and process validation
  • Quality control sampling and process validation
  • Incidental inspections
The quality assurance program tailored to the EAGLE II contract and task orders executes along the following periodic cycle:
  • Requirements analysis
  • Identify risks and risk mitigations
  • Define and schedule QA activities and methods
  • Observe, measure, review
  • Analyze and summarize findings
  • If non-compliances are found:
    • Assess impact
    • Analyze causes
    • Assign corrective actions
    • Capture corrective actions in tracking system
  • Review status of previously assigned corrective actions
  • Compile, sign, and distribute audit report
The QCM reports the above monthly, as well as supplemental reports when circumstances necessitate them. These reports must be reviewed by Tangible Security’s Chief Operating Officer (COO), EAGLE II PM, and task order PMs.

Tangible Security's Federal Services:

  • Assessment & Authorization (A&A)(formerly Certification & Accreditation)
  • Authority to Operate (ATO)
  • Ongoing/Proactive Risk Management and Compliance Assessments (FISMA, SP 800-37/53/53A/137, FPKI)
  • Cyber Security Engineering
  • Information Systems Security Engineering
  • Information Assurance Operations Engineering and Analyses
  • Acquisition & Program Management
  • High Assurance PKI Systems
  • Requirement Analysis & Documentation
  • Systems Development & Integration
  • Build/Buy Analysis
  • Vulnerability Scanning
  • Enterprise Penetration Testing
  • Commercial Security Products Evaluation
  • Independent Product Assurance Testing
  • Secure Development Lifecycle (SDLC) Consulting
  • SIEM Implementation, Monitoring, and Management

EAGLE II Task Orders under this Contract

As we receive EAGLE II task orders, we will list them here and they will also be listed at DHS

DHS Past Performance (Last Three Years)

Tangible is new to DHS. However, we have relevant past performance in the defense, intelligence, Federal Civilian, and commercial sectors.

EAGLE II Points of Contact

Customer Satisfaction
William Malone
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IDIQ Contracts
Khanh Ho-Si
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800.913.9901, x3026
Teaming Coordinator
Jeff Kramer
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800.913.9901, x3056